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Shellpoint Partners, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 5/2/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2472328 |
| Date Received | 5/2/2017 |
| Product | Mortgage |
| Sub-Product | Conventional home mortgage |
| Issue | Struggling to pay mortgage |
| Consumer Complaint Narrative | Please refer to CFPB complaint # XXXX and # XXXX . I have been working to get a Deed in Lieu or Foreclosure process ( either one ) done with Shellpoint Mortgage for almost t three years now. They approved a Deed in Lieu yet have done nothing to |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company (To Which The Complaint Relates) | Shellpoint Partners, LLC |
| State | NY |
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