Seterus, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 5/4/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2472165 |
| Date Received | 5/2/2017 |
| Product | Mortgage |
| Sub-Product | Conventional home mortgage |
| Issue | Struggling to pay mortgage |
| Consumer Complaint Narrative | Seterus Inc , has failed to abide by the servicing guidelines in connection with the HAMP and Non-HAMP loss mitigation options by the Treasury department in connection and also failure to abide by the XXXX XXXX XXXX underwriting guidelines publi |
| Company (To Which The Complaint Relates) | Seterus, Inc. |
| State | FL |
| Zip Code | 331XX |
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