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Phoenix Financial Services Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 2/8/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 2327736 |
| Date Received | 2/4/2017 |
| Product | Debt collection |
| Sub-Product | Medical |
| Issue | Cont'd attempts collect debt not owed |
| Sub-Issue | Debt was paid |
| Consumer Complaint Narrative | I was contacted by Phoenix Financial Services LLC stating that I owed a debt that was closed over a year ago. I informed them that the debt was paid in full and requested information to forward them proof of debt paid. While I was waiting for the XXXX bal |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company (To Which The Complaint Relates) | Phoenix Financial Services LLC |
| State | WA |
| Zip Code | 985XX |
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