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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Phoenix Financial Services Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/5/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2476683
Date Received5/5/2017
ProductDebt collection
Sub-ProductI do not know
IssueFalse statements or representation
Sub-IssueAttempted to collect wrong amount
Consumer Complaint NarrativeOn XXXX XXXX 2016, I had an XXXX XXXX XXXX XXXX XXXX XXXX and I could n't XXXX .My doctor gave me a prescription telling me to go to XXXX Hospital, a doctor will see me maybe in 15 mn. When I arrived my niece and an employee
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)Phoenix Financial Services LLC
StateFL
Zip Code331XX
Any comments on this complaint?

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