Oro Oc, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 8/31/2017 |
| Company Response To Consumer | Closed with monetary relief |
| Timely Response? | No |
| Consumer Disputed? | N/A |
| Complaint Id | 2655184 |
| Date Received | 8/31/2017 |
| Product | Student loan |
| Sub-Product | Federal student loan servicing |
| Issue | Dealing with your lender or servicer |
| Sub-Issue | Received bad information about your loan |
| Consumer Complaint Narrative | The company called repeatedly stating they could help me to lower my payments, so finally I contacted them. They told me from the start, back in XXXX of 2017 that my monthly student loan payments could be as low as $ XXXX/month, and that after 15 years th |
| Company (To Which The Complaint Relates) | ORO OC, LLC |
| State | FL |
| Zip Code | 337XX |
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