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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ocwen Loan Servicing Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/27/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2495150
Date Received5/26/2017
ProductMortgage
Sub-ProductConventional home mortgage
IssueTrouble during payment process
Consumer Complaint NarrativeOcwens negligence and unwillingness to provide an escrow analysis or a breakdown for my XXXX XXXX escrow adjustment caused my XXXX XXXX , escrow analysis to have a higher shortage than expected. Ocwen failed to disclose that they were spread
Company (To Which The Complaint Relates)OCWEN LOAN SERVICING LLC
StateFL
Zip Code330XX
Any comments on this complaint?

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