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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Netspend Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/30/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2497003
Date Received5/30/2017
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose prepaid card
IssueUnexpected or other fees
Consumer Complaint NarrativeHello, You helped me obtain a refund from Netspend for {$14.00}. Unfortunately, their check bounced. I was charged a {$12.00} fee by my bank. This unusable card has now cost me {$26.00}.
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)NETSPEND CORPORATION
StateFL
Zip Code346XX
Any comments on this complaint?

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