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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Netspend Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company9/13/2018
Company Response To ConsumerClosed with explanation
Timely Response?No
Consumer Disputed?N/A
Complaint Id3016718
Date Received9/12/2018
ProductChecking or savings account
Sub-ProductChecking account
IssueProblem with a lender or other company charging your account
Sub-IssueTransaction was not authorized
Consumer Complaint NarrativeNetspend I had a number of authorized on my account so I file disputed charge on my account the first one was XXXX to XXXX XXXX in XX/XX/2018 here is my claim XXXX my reference number XXXX on XX/XX/2018! My account was XXXX by XXXX It also was unauthorize
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)NETSPEND CORPORATION
StateNY
Zip Code112XX
Any comments on this complaint?

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