Nelnet, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 2/21/2018 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2818508 |
| Date Received | 2/20/2018 |
| Product | Credit reporting, credit repair services, or other personal consumer reports |
| Sub-Product | Credit reporting |
| Issue | Incorrect information on your report |
| Sub-Issue | Old information reappears or never goes away |
| Consumer Complaint Narrative | Keep reported closed refinanced accounts as negative accounts they are outdated and should no longer be reported as per the fair crediting act. I have contacted them several times and they tell me they will look into it and do nothing. |
| Company (To Which The Complaint Relates) | NELNET, INC. |
| State | SC |
| Zip Code | 295XX |
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