Nelnet, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 6/17/2018 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2938402 |
| Date Received | 6/17/2018 |
| Product | Debt collection |
| Sub-Product | Federal student loan debt |
| Issue | Attempts to collect debt not owed |
| Sub-Issue | Debt was result of identity theft |
| Consumer Complaint Narrative | Nelnet/ Have you contact the original creditor to check to see if this is my debt? If you did, name and address and phone number of company of the original creditor. |
| Company (To Which The Complaint Relates) | NELNET, INC. |
| State | FL |
| Zip Code | 34753 |
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