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Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 3/13/2016 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | Yes |
| Complaint Id | 1829640 |
| Date Received | 3/12/2016 |
| Product | Student loan |
| Sub-Product | Non-federal student loan |
| Issue | Dealing with my lender or servicer |
| Sub-Issue | Having problems with customer service |
| Consumer Complaint Narrative | I file this third complaint with the CFPB against Navient ( formerly XXXX XXXX XXXX for the following reasons : In Navient 's response to the XXXX prior CFPB complaints I filed last year, Navient indicated they would include a note to credit reporting age |
| Company (To Which The Complaint Relates) | Navient Solutions, LLC. |
| State | NJ |
| Zip Code | 070XX |
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