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Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 3/11/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 2382816 |
| Date Received | 3/11/2017 |
| Product | Student loan |
| Sub-Product | Non-federal student loan |
| Issue | Dealing with my lender or servicer |
| Sub-Issue | Having problems with customer service |
| Consumer Complaint Narrative | I am a cosigner on a student loan owned by Navient. The borrower has moved out of the country and is not responding to any collection activity. This loan was originally a XXXX loan for {$6000.00} in 2004. I have made several attempts to settle this loan o |
| Company (To Which The Complaint Relates) | Navient Solutions, LLC. |
| State | MI |
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