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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/30/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2496255
Date Received5/29/2017
ProductDebt collection
Sub-ProductFederal student loan debt
IssueWritten notification about debt
Sub-IssueDidn't receive notice of right to dispute
Consumer Complaint NarrativeI made a request for an income driven repayment, around the beginning of XXXX , 201 7. I submitted it to Navient, as requested by the Department of Education. I was by letter it had been approved by Navient, even with the dollar amount of repayment.
Company (To Which The Complaint Relates)Navient Solutions, LLC.
StatePA
Zip Code189XX
Any comments on this complaint?

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