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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Navient Solutions, Llc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/2/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2500074
Date Received6/2/2017
ProductStudent loan
Sub-ProductPrivate student loan
IssueStruggling to repay your loan
Sub-IssueCan't get other flexible options for repaying your loan
Consumer Complaint NarrativeMy loans were transferred from XXXX XXXX to Navient. When I took out my loans originally, the only option I could get was variable interest rates. I have almo st 70k in loans that were given to Navient. My monthly payments are clos e to 1k, bu t I am
Company (To Which The Complaint Relates)Navient Solutions, LLC.
StateMI
Zip Code489XX
Any comments on this complaint?

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