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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Nationstar Mortgage - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company7/7/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id2000155
Date Received7/7/2016
ProductMortgage
Sub-ProductVA mortgage
IssueLoan servicing, payments, escrow account
Consumer Complaint NarrativeNationstar Mortgage has not applied my payments in a timely manner. My Nationstar mortgage statements do not appear to be correct, they do not correctly reflect my unapplied funds balance. Nationstar still continues to charge me late fees with my account
Company (To Which The Complaint Relates)NATIONSTAR MORTGAGE
StateCA
Zip Code945XX
Any comments on this complaint?

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