Money Source, The - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Money Source, The - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	4/9/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2869791
Date Received	4/9/2018
Product	Mortgage
Sub-Product	FHA mortgage
Issue	Applying for a mortgage or refinancing an existing mortgage
Consumer Complaint Narrative	Recently I noticed that XXXX XXXX had not released my mortgage payment to TheMoneySource as scheduled. I called in onXX/XX/XXXX as soon as I was aware and before TheMoneySource contacted me in regards to my payment. I made a payment over the phone and exp
Company Public Response	Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company (To Which The Complaint Relates)	MONEY SOURCE, THE
State	NJ
Zip Code	071XX