Loandepot.com, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 10/21/2016 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 2173413 |
| Date Received | 10/21/2016 |
| Product | Mortgage |
| Sub-Product | Conventional fixed mortgage |
| Issue | Application, originator, mortgage broker |
| Consumer Complaint Narrative | I was contacted by a representative from my current lender. The representative offered a XXXX point reduction in APR refinance loan for a {$10.00} administrative fee. The representative advised that because I had refinanced less than a year ago, the home |
| Company Public Response | Company believes complaint is the result of an isolated error |
| Company (To Which The Complaint Relates) | loanDepot.com, LLC |
| State | VA |
| Zip Code | 221XX |
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