Keycorp - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 8/27/2015 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1540636 |
| Date Received | 8/27/2015 |
| Product | Bank account or service |
| Sub-Product | Other bank product/service |
| Issue | Account opening, closing, or management |
| Consumer Complaint Narrative | Key Bank National, XXXX XXXX, Or XXXX. Will not close out my father and mothers checking account. my sister was also on the account as a signer. All XXXX family members have passed, my father XX/XX/XXXX ( this death certificate should already be on file ) |
| Company (To Which The Complaint Relates) | KEYCORP |
| State | CA |
| Zip Code | 907XX |
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