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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Keycorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/12/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2543021
Date Received6/12/2017
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueFees or interest
Sub-IssueProblem with fees
Consumer Complaint NarrativeOn XXXX XXXX , 2017 , I timely paid {$300.00} against the balance of this card. The payment was made electronically from my XXXX XXXX bank account. On that date, I learned that fraudulent debits had been placed against my XXXX XXXX account. S
Company (To Which The Complaint Relates)KEYCORP
StateFL
Zip Code32115
Any comments on this complaint?

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