Keycorp - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 6/23/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2557091 |
| Date Received | 6/23/2017 |
| Product | Money transfer, virtual currency, or money service |
| Sub-Product | Mobile or digital wallet |
| Issue | Managing, opening, or closing your mobile wallet account |
| Consumer Complaint Narrative | I am attempting to use a third party app called " XXXX XXXX '' that loans you money from you next paycheck without fees! However my financial institute " Key Bank '' does n't convey my transactions to " active hours '' in a timely manner. I have attempted |
| Company (To Which The Complaint Relates) | KEYCORP |
| State | OH |
| Zip Code | 432XX |
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