Jpmorgan Chase & Co. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Jpmorgan Chase & Co. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	5/23/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2915553
Date Received	I don't know what to do. I am beside myself over a near {$1300.00} fraudulent charge for an unwanted item that I somehow received and have no use for
Product	associated with an order I didn't place
Sub-Product	submitted to a company I have never heard of. Chase is essentially calling me a liar
Issue	and the XXXX XXXX XXXX company lied to me when they initially said they would accept the item back. It pains me to think that if I would have been dishonest and claimed that I never received the item
Sub-Issue	Chase would likely have removed the charge from my account. I am an honest person
Consumer Complaint Narrative	and I would expect an honest resolution to this matter."
Company (To Which The Complaint Relates)	JPMORGAN CHASE & CO.
State	VA
Zip Code	231XX