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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Jpmorgan Chase & Co. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/9/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2931804
Date Received6/9/2018
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueAdvertising and marketing, including promotional offers
Sub-IssueDidn't receive advertised or promotional terms
Consumer Complaint NarrativeI received an email offer from Chase/United for XXXX bonus miles if I signed up for a credit card ( copy of email offer is in first complaint fax document mentioned below ). Filled out offer online, and was later told by Chase that no, I had signed up for
Company (To Which The Complaint Relates)JPMORGAN CHASE & CO.
StateCT
Any comments on this complaint?

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