Genesis Lending - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 6/13/2015 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1420086 |
| Date Received | 6/13/2015 |
| Product | Student loan |
| Sub-Product | Non-federal student loan |
| Issue | Dealing with my lender or servicer |
| Sub-Issue | Received bad information about my loan |
| Consumer Complaint Narrative | XXXX College : XXXX XXXX, PA XXXX failed to make the extremely high interest rates of Genesis Lending Services, that I was not told they would be that high. I was threatened multiple times to lose my loans and be kicked out of the school, since I could no |
| Company Public Response | Company believes complaint caused principally by actions of third party outside the control or direction of the company |
| Company (To Which The Complaint Relates) | Genesis Lending |
| State | PA |
| Zip Code | 157XX |
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