Flagstar Bank, Fsb - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Flagstar Bank, Fsb - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	Older American, Servicemember
Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	2/21/2019
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	3158154
Date Received	138.057 Penalties. Any lender who intentionally violates s. 138.053
Product	138.055 or 138.056 is liable to the borrower for all excess interest collected
Sub-Product	plus interest thereon at the rate of 5 percent per year. In addition
Issue	the borrower may recover actual damages
Sub-Issue	including incidental and consequential damages
Consumer Complaint Narrative	sustained by reason of the violation."
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	FLAGSTAR BANK, FSB
State	WI
Zip Code	53217