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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Fay Servicing, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/7/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2928872
Date Received6/6/2018
ProductMortgage
Sub-ProductConventional home mortgage
IssueTrouble during payment process
Consumer Complaint NarrativeFay Servicing added {$7100.00} to my mortgage balance on XX/XX/XXXX. " Misapplication reversal ''. I was not aware of this previously because Fay refused to send me any statements, balances or communication of any kind. I only got this following breakdown
Company (To Which The Complaint Relates)Fay Servicing, LLC
StateTX
Zip Code799XX
Any comments on this complaint?

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