Fay Servicing, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
Consumer Consent Provided? | Consent provided |
---|---|
Complaint Submitted Via | Web |
Date Sent To Company | 12/21/2018 |
Company Response To Consumer | Closed with explanation |
Timely Response? | Yes |
Consumer Disputed? | N/A |
Complaint Id | 3107216 |
Date Received | 12/21/2018 |
Product | Mortgage |
Sub-Product | Conventional home mortgage |
Issue | Trouble during payment process |
Consumer Complaint Narrative | Fay Servicing LLC improperly applied thirteen ( 13 ) payments made to them during my Trial Payment Plan and subsequent HAMP modification from the period of XX/XX/XXXX to XX/XX/XXXX. Eleven ( 11 ) of the payments included additional principal, but the add |
Company (To Which The Complaint Relates) | Fay Servicing, LLC |
State | IL |
Zip Code | 605XX |
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