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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Experian Information Solutions Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/9/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2931456
Date Received6/9/2018
ProductCredit reporting, credit repair services, or other personal consumer reports
Sub-ProductCredit reporting
IssueIncorrect information on your report
Sub-IssueInformation is missing that should be on the report
Consumer Complaint NarrativeIn XX/XX/2018 I contacted Experian with regard to a paid off account. Instead of updating the account as paid in full. Experian delated the account & the positive history of the account
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)Experian Information Solutions Inc.
StateFL
Any comments on this complaint?

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