E*trade Bank - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 4/14/2015 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1326074 |
| Date Received | 4/11/2015 |
| Product | Mortgage |
| Sub-Product | Home equity loan or line of credit |
| Issue | Loan servicing, payments, escrow account |
| Consumer Complaint Narrative | We took out a HELOC with E-Trade Bank several years ago. We were making monthly automatic payments from our Credit Union in XXXX for many years on that loan thru a loan servicing company hired by E-Trade Bank. The name of the Loan Servicer was XXXX XXXX X |
| Company (To Which The Complaint Relates) | E*TRADE BANK |
| State | OR |
| Zip Code | 974XX |
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