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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Erc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company2/2/2017
Company Response To ConsumerClosed
Timely Response?Yes
Consumer Disputed?No
Complaint Id2316138
Date Received1/29/2017
ProductDebt collection
Sub-ProductOther (i.e. phone, health club, etc.)
IssueCont'd attempts collect debt not owed
Sub-IssueDebt was paid
Consumer Complaint NarrativeAfter over ten years of having my cellular phone service with XXXX, I ended the service with them XX/XX/2014 via landline phone. My account had a XXXX balance when I closed it. I kept my phone number and signed up with XXXX. XXXX did not close my account
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)ERC
StateCA
Zip Code920XX
Any comments on this complaint?

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