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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Erc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/31/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2496525
Date Received5/31/2017
ProductDebt collection
Sub-ProductOther debt
IssueFalse statements or representation
Sub-IssueAttempted to collect wrong amount
Consumer Complaint Narrativeas of XXXX or earlier XXXX was reported a {$570.00} balance, this is after I ended my contract with a XXXX balance in XXXX . I have asked numerous times for proof of the contract agreement and the finally bill and receive d nothing.. XXXX a
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)ERC
StateNY
Zip Code117XX
Any comments on this complaint?

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