Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	9/15/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2674739
Date Received	If my credit was frozen
Product	why do they believe my personal information may have been impacted? According to conventional wisdom
Sub-Product	everyone is trying to freeze their credit
Issue	but according to Equifax ' assessment of my information from my 'frozen ' credit
Sub-Issue	freezing your credit will not make you any safer. My intent in contacting them was to confirm my information was impacted ( their wording using the work 'may ' leaves it ambiguous ). And
Consumer Complaint Narrative	to learn why they believe it was impacted if my credit was frozen."
Company (To Which The Complaint Relates)	EQUIFAX, INC.
State	MD
Zip Code	208XX