Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	1/3/2019
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	3115091
Date Received	Contacted the court and they advised that they do no disclose
Product	release or verify any information with the credit bureaus or any 3rd parties. I decided to call Equifax back
Sub-Product	spoke with another rep this time and they advised that the information is verified by the runner who goes to the court house. I asked what information does the runner give to the courthouse
Issue	and how and what kind of physical information does the runner give back to the credit bureau. They could not answer that
Sub-Issue	and I requested to speak with the manager. Manager advised since this is a re-investigation
Consumer Complaint Narrative	no runner is involved. She advised that they use a form that they send over to the courthouse. I asked what type of form and where is it sent because the courthouse confirmed that they do not verify any information with the bureaus. All 3 major bureaus re
Company (To Which The Complaint Relates)	EQUIFAX, INC.
State	IL
Zip Code	606XX