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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Encore Capital Group Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/25/2016
Company Response To ConsumerClosed with non-monetary relief
Timely Response?Yes
Consumer Disputed?No
Complaint Id1938487
Date Received5/25/2016
ProductDebt collection
Sub-ProductCredit card
IssueCont'd attempts collect debt not owed
Sub-IssueDebt resulted from identity theft
Consumer Complaint NarrativeI have not opened an account with XXXX XXXX XXXX.I am not aware of any of the activity on the credit card. It does not belong to me.
Company (To Which The Complaint Relates)ENCORE CAPITAL GROUP INC.
StateFL
Zip Code330XX
Any comments on this complaint?

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