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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ecmc Group, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company3/1/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2829533
Date Received3/1/2018
ProductDebt collection
Sub-ProductFederal student loan debt
IssueAttempts to collect debt not owed
Sub-IssueDebt was already discharged in bankruptcy and is no longer owed
Consumer Complaint NarrativeI have filed BK and it was discharged I put in a complaint with CFPB and was closed by you I have documentation proof my student loan was discharged
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)ECMC Group, Inc.
StateAZ
Zip Code852XX
Any comments on this complaint?

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