| Date Received | I contacted DT XXXX back on XX/XX/XXXX and was advised the same thing |
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| Product | that they have not reviewed the calls yet and I could settle. I advised the rep who was not XXXX |
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| Sub-Product | that they should call me back after they reviewed the calls so they could finally resolve my issue besides trying to get me to settle on said balance that was supposedly "" paid in full '' advised by XXXX of their reps. The XXXX rep advised that I had req |
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| Issue | this in fact was false and advised her to remove it because why would I request to place a C & D on my account when my issue has not been resolved. As well as advised her to review that call |
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| Sub-Issue | because placing a C & D on someone 's account is not legal without their authorization and working with Charged Off Private Loans |
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| Consumer Complaint Narrative | it can lead to that account being placed with a Cease and Desist Law Firm." |
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| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
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