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Ditech Financial Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 6/24/2015 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1420410 |
| Date Received | 6/14/2015 |
| Product | Mortgage |
| Sub-Product | FHA mortgage |
| Issue | Loan servicing, payments, escrow account |
| Consumer Complaint Narrative | Recently I received an escrow analysis that showed a shortage in my escrow account. As I reviewed the document, I noticed during the escrow analysis period that GreenTree Mortgage had included XXXX property tax bills. In California, we pay property taxes |
| Company (To Which The Complaint Relates) | Ditech Financial LLC |
| State | CA |
| Zip Code | 956XX |
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