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Ditech Financial Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 5/27/2016 |
| Company Response To Consumer | Closed with non-monetary relief |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1945980 |
| Date Received | 5/27/2016 |
| Product | Mortgage |
| Sub-Product | Conventional fixed mortgage |
| Issue | Loan servicing, payments, escrow account |
| Consumer Complaint Narrative | I had a fire on an out building built long after mortgage was secured ( did not originate with ditech ). It was a therapy building for my XXXX special needs sons. Since I have a mortgage the insurance company had to include th on the check. I still owe fu |
| Company Public Response | Company believes complaint is the result of an isolated error |
| Company (To Which The Complaint Relates) | Ditech Financial LLC |
| State | TX |
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