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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ditech Financial Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company9/14/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3018936
Date Received9/13/2018
ProductMortgage
Sub-ProductHome equity loan or line of credit (HELOC)
IssueApplying for a mortgage or refinancing an existing mortgage
Consumer Complaint NarrativeGreentree aka Ditech has my mortgage listed at the courthouse as 2 mortgages I have been trying to sell property but cant get the title clear because of the 2nd mortgage that ditech says dont exist
Company Public ResponseCompany believes the complaint is the result of a misunderstanding
Company (To Which The Complaint Relates)Ditech Financial LLC
StateAL
Any comments on this complaint?

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