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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Discover Bank - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/26/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2466728
Date Received4/26/2017
ProductStudent loan
Sub-ProductPrivate student loan
IssueDealing with your lender or servicer
Sub-IssueProblem with customer service
Consumer Complaint NarrativeOn Monday, XXXX XXXX , XXXX , I was contacted by Discover Student Loans a bout a loan that had originally be taken out with XXXX in XXXX . The loan was sold t o Discover a few years back. The customer service who contacted me identified that she
Company (To Which The Complaint Relates)DISCOVER BANK
StateNY
Zip Code100XX
Any comments on this complaint?

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