Credit Karma, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 3/11/2016 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1826144 |
| Date Received | 3/11/2016 |
| Product | Credit reporting |
| Issue | Incorrect information on credit report |
| Sub-Issue | Account status |
| Consumer Complaint Narrative | My credit score was increasing normally until XX/XX/XXXX with no hard inquiries made to it. When I verified it on XX/XX/XXXX, my scored hay decreased by XXXX with no statement or explanation reflecting the root cause of the reduction. |
| Company Public Response | Company believes the complaint is the result of a misunderstanding |
| Company (To Which The Complaint Relates) | Credit Karma, Inc. |
| State | PR |
| Zip Code | 674 |
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