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Credit Acceptance Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 11/17/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2731783 |
| Date Received | 11/17/2017 |
| Product | Vehicle loan or lease |
| Sub-Product | Loan |
| Issue | Struggling to pay your loan |
| Sub-Issue | Denied request to lower payments |
| Consumer Complaint Narrative | On XXXX/XXXX/XXXX I went to XXXX XXXX because I needed a reliable car. I spent approximately 6 hours at the dealership that day, at one point leaving to pick up my XXXX XXXX XXXX at preschool and returning. I still had not seen the XXXX XXXX XXXX that I w |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company (To Which The Complaint Relates) | CREDIT ACCEPTANCE CORPORATION |
| State | OH |
| Zip Code | 431XX |
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