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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Coinbase, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/29/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2496227
Date Received5/29/2017
ProductMoney transfer, virtual currency, or money service
Sub-ProductVirtual currency
IssueOther service problem
Consumer Complaint NarrativeOn XXXX / XXXX / 17 I lost access to my account with Coinbase. I became unable to login to the account as Coinbase has stopped sending me verification emails. No problems exist with my email account itself. I filed a support ticket and attempted socia
Company (To Which The Complaint Relates)Coinbase, Inc.
StateSC
Any comments on this complaint?

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