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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Coinbase, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/2/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2500373
Date Received6/2/2017
ProductMoney transfer, virtual currency, or money service
Sub-ProductVirtual currency
IssueUnexpected or other fees
Consumer Complaint NarrativeI was on a trip to XXXX and I attempted to log into my Coinbase account to check the prices of the crytocurrency I own. Upon my return to the US, I received the following e mail : " Dear ( Name ), We have r eason to believe you reside in a country in
Company (To Which The Complaint Relates)Coinbase, Inc.
StateGA
Zip Code303XX
Any comments on this complaint?

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