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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Coinbase, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company8/31/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2655599
Date ReceivedI have reached out to coinbase on every social media channel that I can ( XXXX
ProductXXXX
Sub-ProductXXXX )
Issueas well as sent several emails and replied numerous times to my support ticket. I 've asked my receiving bank to check for a wire transfer coming into my account
Sub-Issueat least 4 times this week
Consumer Complaint Narrativebut there has n't been any transfer."
Company (To Which The Complaint Relates)Coinbase, Inc.
StateTN
Any comments on this complaint?

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