Coinbase, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 2/7/2018 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2805593 |
| Date Received | 2/7/2018 |
| Product | Money transfer, virtual currency, or money service |
| Sub-Product | Virtual currency |
| Issue | Money was not available when promised |
| Consumer Complaint Narrative | Since XXXX of 2017, Coinbase had sequestered all of my cash in my account and prevented me from accessing it. I had no control over my funds. I could not transfer or withdraw my cash which was not invested in any products. After being neglected for 2 mont |
| Company (To Which The Complaint Relates) | Coinbase, Inc. |
| State | CA |
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