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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Cmg Mortgage, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company1/23/2019
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3115012
Date Received1/3/2019
ProductMortgage
Sub-ProductVA mortgage
IssueApplying for a mortgage or refinancing an existing mortgage
Consumer Complaint NarrativeOn several occasions, we have received letters from a company that are deceptive, in that they make the ads look like they come from our mortgage company but they do not. They add language which says the matter is urgent or important and refer to our mort
Company (To Which The Complaint Relates)CMG MORTGAGE, INC.
StateNM
Any comments on this complaint?

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