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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Citizens Financial Group, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company2/4/2019
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3142518
Date Received2/4/2019
ProductPayday loan, title loan, or personal loan
Sub-ProductInstallment loan
IssueCharged fees or interest you didn't expect
Consumer Complaint NarrativeI was approved for the XXXX upgrade program with XXXX through Citizens One Personal Loans Account # XXXX. XX/XX/XXXX I received a letter from Citizens One regarding the above listed account number. I was told that there was a balance that had not been pa
Company (To Which The Complaint Relates)CITIZENS FINANCIAL GROUP, INC.
StateMI
Zip Code482XX
Any comments on this complaint?

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