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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Citizens Financial Group, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/21/2017
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?No
Complaint Id2447071
Date Received4/21/2017
ProductConsumer Loan
Sub-ProductInstallment loan
IssueManaging the loan or lease
Consumer Complaint NarrativeA loan was opened to purchase an XXXX on installments thru XXXX . XXXX finances the phones via Citizens One. Order # XXXX was placed on XX/XX/XXXX with XXXX . Due to issues activating the phone on XXXX XXXX I cancelled the order and
Company (To Which The Complaint Relates)CITIZENS FINANCIAL GROUP, INC.
StateID
Any comments on this complaint?

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