Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 8/3/2015 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | Yes |
| Complaint Id | 1488544 |
| Date Received | 7/27/2015 |
| Product | Consumer Loan |
| Sub-Product | Installment loan |
| Issue | Problems when you are unable to pay |
| Consumer Complaint Narrative | Long story I had a loan with One Main Financial. When I got behind they offered me an adjustment of terms. The AOT that I signed had a lowered interest rate 6 % down from 33 % and a payment of {$160.00} down from around {$310.00}. What they did not do was |
| Company Public Response | Company chooses not to provide a public response |
| Company (To Which The Complaint Relates) | CITIBANK, N.A. |
| State | GA |
| Zip Code | 309XX |
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