Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company9/25/2015
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id1579879
Date Received9/25/2015
ProductMortgage
Sub-ProductOther mortgage
IssueLoan modification,collection,foreclosure
Consumer Complaint NarrativeI have been trying to work with my mortgage company Citi mortgage for sometime now. I have seen all the documents into them when they have requested. I have let them know that my parents have moved into my home and are paying the cable, electric, gas, gro
Company Public ResponseCompany chooses not to provide a public response
Company (To Which The Complaint Relates)CITIBANK, N.A.
StateMD
Zip Code219XX
Any comments on this complaint?